1.   What type of vouchers can I send through AccXchange?

    You can send payment vouchers to your creditors and sales vouchers to debtors.

2.   From where I can send the cash payment vouchers?

    You can send cash payment vouchers from Payment Voucher Outbox tab.

3.   From where I can send the Bank payment vouchers?

    You can send Bank payment vouchers from Payment Voucher Outbox tab.

4.   Does AccXchange support sending of other types of payment Vouchers

      other than Cash & Bank?

 If you are using Tally.ERP 9 release 4.91 which supports other types of payments then you can send other types of payment for best results. Even if you are not using Tally.ERP 9 you can send other type of payment vouchers.


5.   From where I can send the sales invoices (vouchers)?

You can send sales vouchers from Sale Invoice Outbox tab.

 

6.   What if I send a sales voucher with wrong values, then what are my

      options for correction?

When you send a sales voucher AccXchange automatically add three stars like *** at starting of narration so as to identify whether a particular voucher has been sent or not.If the voucher has been sent then correct the invoice by editing it and remove the *** from narration, AccXchange will resend that invoice voucher entry again and then correct entry will be reflected in your debtors books.

7.   Will I be able to send sales voucher without any inventory value?

Yes you can send sales voucher even if there is no inventory included, only amount.

8.   Can I send journal entries to my Clients or my Vendors?

Every person has different style of doing journal entries as there is no specific way to enter a journal entry. Hence AccXchange does not allow exchanging Journal Vouchers right now.

9.   Will you provide the features for sending Journal entries?

Yes we are working on the feature for sending Journal entries and will update in upcoming version, but with certain conditions. We will also provide guidelines as how to do a Journal entry so that it will be correctly transmitted to the relevant party among st your B2B network and enable them to post in their books of accounts correctly.

10.  What if I send a payment voucher with wrong amount, then what

        are my options?

If you send payment voucher with wrong amount then please correct the entry with correct amount in Tally, and inform to relevant party via messenger feature or via phone call regarding change in amount.


11.  How can I be sure that a particular voucher is sent or not?

Go to the sent items tab and look at the colour of the vouchers in the list, if the colour is green then the voucher is sent and also received by the receiver, if the colour is Orange then the voucher is sent but has not yet been received by the receiver and if the colour is Red then the voucher is yet not been sent.

However all above information is being maintained for the current session of AccXchange. Once you close and restart, sent vouchers entries will be removed from the list.

  

 12.  If I don’t want to send a particular voucher, then what are my options?


 If you don’t want to send a particular voucher then select skip option while sending it and this  is possible, you have chosen the option of Manual Sent. Otherwise you need to change setting to stop auto sending first.


 13.   What is the Payment Voucher Outbox Tab?


Payment Voucher Outbox Tab is used to send the all types of payment vouchers whether it is Cash Payment, Bank Payment or any other type of payments.


 14.   What is the Sales Voucher Outbox Tab?


Sales Voucher Outbox Tab is used to send the sales invoices entries.


 15.  Can I send multiple vouchers to multiple companies at a time?


You can only send one voucher at a time. We are also working on the feature to send multiple vouchers to be sent to multiple entries by selecting the entries to be sent and click the send now option.


 16.  How long the entry will be in Payment Voucher Outbox tab?


Entry will be the in Payment Voucher Outbox tab as long as you don’t send the entry or select the skip option.


  17.  How long the entry will be in Sales Voucher Outbox tab?


Entry will be the in Sales Voucher Outbox tab as long as you don’t send the entry or select the skip option.


  18.   Can I filter my vouchers by party name?


Right now, there is no filter option but you can get list of vouchers sorted by Party name by double click on party name header of the list


  19.  What other types of filter options do you provide?


Presently only filter by party name option is available. We are actively working on bringing the new filter options.