AccXchange Transactions Worldwide Pvt. Ltd.

 

1.  What is the procedure for registering a New User?

Open the AccXchange program once you downloaded and installed it and select new user, and register now option.

Then enter your email id through which you want to register. An email with OTP (One Time Password) will be sent to your email id for confirmation. Enter the OTP which you have received in email. Then change your password and you are good to go.

2.  What will be my User Name? Will it be my Name or My email id?

Your user name will be your Email Id.

3. How do I know my password?

After you have entered OTP to confirm your email id, you will be asked to change your password.

 

 

4. If I forget my password, then what is the procedure to reset my password?

If you forgot your password then select forgot password option=> enter your email address => your password will be sent to your email id.

5. Can I register twice with the same email id?

You cannot register twice with same email id and the AccXchange will prompt you accordingly.

6. What will happen if I don’t receive OTP in email id?

Please check your spam folder for OTP. If the OTP is not there then please click on resend OTP option.

7. My PC has crashed and does not work anymore, how can I move AccXchange?

AccXchange installation is bound by Hard Disk id, even you change PC you cannot use your id on other PC.Please contact us for the change in Hard Disk id for your user id. In coming days, we will provide features to transfer AccXchange from One PC to another PC at your will with a self-assisted procedure.